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Last updated: October 30, 2026
This Privacy Policy explains how KPI Incorporated handles information collected through this website and related business inquiries. It covers requests about corrugated equipment parts, machinery service, refurbishment, installation, and project support.
Information You Provide
When you contact KPI, request a quote, or submit a website form, you may provide your name, company, email address, telephone number, location, and message. Parts and service inquiries may also include equipment identifiers, component numbers, photographs, drawings, project requirements, and correspondence. Please send only information relevant to your request. Avoid including passwords, payment card details, government identification, or unrelated personal information.
Website and Technical Information
The website and its hosting or security services may process technical information such as IP address, browser and device information, requested pages, request times, and error or security records. This information supports website delivery, troubleshooting, and protection against spam, misuse, and unauthorized access.
How Information Is Used
KPI uses inquiry information to respond, understand equipment requirements, review parts identification, prepare or discuss quotes, coordinate requested work, and keep related business records. Contact details submitted for equipment updates may be used to send those updates. Information may also be used to maintain the website, address technical problems, protect business operations, and meet applicable legal obligations.
Service Providers and Other Disclosures
Information may be processed by providers supporting website hosting, email, forms, security, and technical administration. Relevant equipment or business inquiry details may be shared with suppliers or project participants when needed to review a requested part or service. Information may also be disclosed when required by law, in response to a valid legal process, or to protect rights and security. Contact KPI if you need to discuss confidential drawings or information before sending them.
Cookies and Embedded Content
This WordPress website uses features that may rely on cookies or similar browser storage for functions such as session handling, administration, security, and catalogue features. Embedded maps, videos, fonts, or other resources may connect your browser to their providers, which may receive technical information and apply their own privacy policies. Browser settings can block or remove cookies, although some functions may be affected. An external website or embedded provider controls its own information practices.
Equipment Updates and Your Choices
If you subscribe to equipment news or other optional updates, you can ask KPI to stop those messages by contacting the email address below or using an unsubscribe option provided in the message. Necessary responses to an active inquiry or an agreed project may still be sent. You can also choose not to submit optional information, although missing equipment or contact details may prevent KPI from reviewing a request.
Comments, Reviews, and Accounts
If you use a public comment or review feature, the submitted text and display name may be visible to other visitors. Email addresses, IP addresses, and browser information may be processed for administration or spam prevention. A profile image service, such as Gravatar, may receive a hash derived from an email address where that feature is used; that provider applies its own privacy policy. Do not post confidential equipment information or personal details in public comments. If an account is provided, profile and sign-in information may also be processed to administer access and security.
Retention and Security
Inquiry information and related business records may be retained as needed to respond, document quotes or work, resolve questions, and meet applicable recordkeeping obligations. Retention depends on the purpose and type of record. Website and communication systems use security measures, but no online transmission or storage system can be guaranteed completely secure. Contact KPI if you believe information sent through the website has been misused.
Privacy Requests
You may contact KPI to ask about personal information associated with your inquiry, request a correction or deletion, or withdraw an optional communication preference. Depending on your location and the law that applies, additional access, portability, objection, or opt-out rights may be available. KPI may need information to verify a request and may retain records where required or permitted by law. If you disagree with a response, email KPI with the subject “Privacy request appeal” and explain the request and response you want reviewed. Applicable rights and legal complaint options remain available.
Business Audience and Policy Updates
The website is intended for business and industrial equipment inquiries, rather than children. If you believe a child has submitted personal information, contact KPI so the matter can be reviewed. This policy may be updated as the website or information practices change. The date above identifies the latest version posted on this page.
Contact KPI
For website privacy questions or requests, contact KPI Incorporated at hello@kpiincorporated.com or (317) 288-0470. Mailing address: 1401 Sunday Drive, Indianapolis, IN 46217.