Last updated: October 30, 2026
These Website Terms describe the use of KPI Incorporated’s website and its parts catalogue, equipment information, resources, and inquiry features. Questions about these terms can be sent to hello@kpiincorporated.com.
Website Information
The website introduces KPI’s corrugated equipment parts inquiries, field service, refurbishment, installation, and project support. Content is general information and may change as equipment details or service offerings are reviewed. A webpage, catalogue entry, illustration, or project example does not by itself confirm that a particular item is stocked, available, compatible, or appropriate for your application.
Parts Inquiries and Quotes
Submitting a form, calling, emailing, or viewing the catalogue starts an inquiry. It does not create an order, reserve stock, or establish a service contract. Confirm the exact part description, manufacturer or origin where relevant, specification, quantity, price, availability, lead time, delivery arrangements, and any warranty in the applicable written quote or agreement. Any separate accepted commercial agreement governs the transaction it covers. These Website Terms do not replace that agreement or introduce a website-wide returns or warranty promise.
OEM References and Compatibility
Manufacturer names, model numbers, part numbers, and trademarks may be used to identify equipment or describe an inquiry. Such references do not by themselves indicate that KPI is an authorized dealer, is endorsed by a manufacturer, or has a particular supplier relationship. An original equipment manufacturer part and a proposed compatible replacement are different descriptions. Confirm origin and suitability for the specific machine and application before ordering.
Service and Project Requirements
Installation, rigging, machinery relocation, refurbishment, controls changes, programming, commissioning, and field service require an agreed scope. Parts availability or a website description does not establish that those services are included. Discuss site access, equipment condition, utilities, responsibilities, scheduling, testing, and any follow-up requirements with KPI before work is arranged.
Equipment and Safety Decisions
Website content does not replace manufacturer instructions, machine documentation, a site-specific assessment, or the work of appropriately qualified personnel. Do not use a general resource or photograph as a complete procedure for electrical, pneumatic, lifting, maintenance, installation, or other equipment work. Your machine, operating conditions, and applicable requirements must be reviewed before a part or work method is selected.
Information You Submit
Provide accurate contact and equipment information and submit only material you are entitled to share. Do not send passwords, payment card details, unrelated personal information, or confidential third-party drawings without authorization. KPI may need to discuss submitted equipment details with relevant suppliers or project participants to review the inquiry. Contact KPI before sending material that requires a separate confidentiality agreement.
Permitted Website Use
You may use the website to learn about KPI, review equipment information, and make legitimate business inquiries. Do not attempt unauthorized access, interfere with the website, submit malicious files, send spam, impersonate another person, or use website information for unlawful activity. Do not reproduce KPI’s original website content, branding, or materials for commercial distribution without permission, except where allowed by applicable law. Third-party trademarks and materials remain with their respective owners.
Images, Examples, and External Websites
Some images are illustrative and do not show the exact part, machine, or project being discussed. Check the accompanying description and confirm the equipment details directly with KPI. External links and embedded resources are provided for reference or functionality. Their operators control their own content, availability, and terms. A link does not by itself establish endorsement or a commercial relationship.
Availability and Corrections
KPI may correct, update, or remove website content and may interrupt access for maintenance or technical reasons. General website information is provided without a guarantee that it is complete, current, or suitable for a specific equipment decision. Confirm important details directly with KPI. Nothing on this page limits rights or responsibilities that cannot lawfully be excluded, or changes obligations expressly stated in an applicable agreement.
Privacy, Updates, and Contact
The Privacy Policy explains website information handling. These Website Terms may be revised as the website changes; the date above identifies the latest posted version. For questions, contact KPI Incorporated at hello@kpiincorporated.com, call (317) 288-0470, or write to 1401 Sunday Drive, Indianapolis, IN 46217.
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